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Payments firms diverge on checks

Paper Check Phase-Out: Payments Industry Pushes a Coordinated Shift to Digital

Payments and banking companies responding to the Federal Reserve’s information request broadly favor winding down paper-based instruments, yet they diverge on timing and on which rails should take over.

Industry Snapshot: Sunsetting Checks and Digital Alternatives

  • Fiserv: Allow the private market or a third-party processor to take over check processing.
  • Early Warning Services: Gradual phase-down with benchmarks.
  • The Clearing House: Urges collaboration and a firm sunset date.
  • In submissions addressing future check processing, firms including Fiserv, Early Warning Services (parent of Zelle), and bank-owned The Clearing House acknowledged that some Americans still depend on checks and will need time to adopt electronic payment methods, including unbanked households, older adults, rural residents with limited broadband or branch access, small businesses that still rely on invoice-by-check routines, and government benefit recipients who receive paper payments.
  • More attempted check fraud, including altered payee information, counterfeit checks, “washing” of ink, and mail theft that can lead to lost or stolen checks and delayed detection.
  • Higher end-to-end costs for printing, mailing, handling, exception processing, and dispute resolution.
  • Legacy processing infrastructure that is harder to maintain and less resilient during outages or disruptions.
  • Lower overall use as consumers shift to mobile and card-based payments, as faster account-to-account technology becomes more common, and as organizations look to cut paper consumption and mailing.

Timelines, Risks, and the Transition to Electronic Payments

Commenters did not align on when the sunset of paper checks should occur.

A coordinated transition works best when milestones, consumer protections, and fallback payment options are defined before paper volumes fall so low that service becomes unstable.

Last March, President Donald Trump issued an executive order directing the Federal Reserve to gradually wind down checks, citing higher processing costs and operational burdens relative to digital alternatives.

In December, the Fed opened a public comment period on the future of check processing, which closed March 9.

Appropriate long-range planning is needed to sustain this product in the United States, said Rodney Abele, associate general counsel and director of regulatory and legislative affairs for The Clearing House Association. Over time, he added, the Fed may be unable to recover its check-service costs solely through per-item fees.

Since the start of the Covid-19 pandemic, The Clearing House, which handles checks alongside several banks, has tracked year-over-year shifts in usage, said Nadeane Ballantine, vice president of product management.

Early Warning Services, operator of Zelle and the peer-to-peer brand Paze, said checks remain significant by value and for specific business-to-business workflows.

Zelle itself is a candidate to replace many check use cases, said Ben Chance, the firm’s general manager of identity and payments risk.

He added that Zelle usage is rising and that the service was intentionally built to handle many payments that previously relied on checks and cash.

While supporting an orderly transition, Fiserv said critical Reserve Bank check services must remain reliable in the near term, since they still provide nationwide reach and standardized handling for forward collection, returns, and adjustments.

A company spokesperson said Milwaukee-based Fiserv offers image-based check processing among its services.

The spokesperson added that major new investment in the Federal Reserve Banks’ check-services system is unnecessary because comparable capabilities are already widely available in the market.

The Innovative Payments Association, a trade group for digital payment companies, suggested multiple electronic substitutes for checks, including the use of prepaid accounts.

Alternative Payment Method Description Typical Use Cases
Direct deposit Funds sent electronically to a bank or credit union account. Payroll, tax refunds, government benefits, recurring bills.
Automated Clearing House transfer Batch-processed bank-to-bank transfer routed through established networks. Bill pay, vendor payments, rent, recurring transfers.
Wire transfer Bank-to-bank transfer typically used for higher-value or time-sensitive payments. Real estate closings, large business payments, urgent transfers.
Mobile payment apps App-based person-to-person or small-business payments linked to bank accounts or cards. Person-to-person payments, small merchants, split bills.
Debit card payments Card-based payments drawn from a deposit account at the time of purchase. Everyday purchases, online transactions, in-store payments.
Prepaid accounts Stored-value accounts funded in advance and used for purchases or transfers. Payments for people without traditional accounts, controlled spending, disbursements.

In its comment, the group said prepaid accounts are frequently used in place of checks.

Questions about possible $1,400 stimulus checks are separate from the Federal Reserve’s check-processing review. The executive order and the public comments discussed here do not announce a new $1,400 stimulus program, and they do not provide a Treasury Department or Internal Revenue Service timeline for issuing such payments by paper check, direct deposit, or other methods.

For federal paper-check phase-out timing more broadly, the materials described in this article reflect a gradual direction of travel but stop short of a firm governmentwide cutoff. The Federal Reserve has sought input on the future of its check services, while respondents have varied in how quickly they think service changes should occur.

Any move away from paper checks may still require exceptions in cases where electronic delivery is not possible, where recipients cannot accept electronic payments, or where existing legal or operational requirements still mandate paper instruments for certain transactions.

Taxpayers who want to prepare for a shift toward electronic payments can confirm that their payment and contact details are up to date, choose electronic refund and payment options when available, and consider setting up a bank account or prepaid account that supports electronic transfers. People who need help transitioning typically start with their bank or credit union, benefit administrator, or tax preparer to understand what information is required to receive payments electronically and how to update it safely.

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