SITEJABBER Gives e-Commerce Merchants More Ways To Leverage Customer Review With New Shopify App and Ad Building Tool for Facebook & Instagram

August 3, 2017         By: Payment Week

SAN MATEO, Calif. Sitejabber, the leading consumer website for business ratings and reviews and the only platform that allows businesses to collect unlimited customer reviews for free, today announced the launch of its free Shopify app with a full suite of marketing tools. The Sitejabber app allows turnkey e-commerce merchants to seamlessly integrate their customer reviews by connecting the Sitejabber Business Suite directly to their Shopify account.

The company also announced the release of a Facebook and Instagram ad integration tool that enables e-commerce merchants to easily incorporate customer reviews and ratings right into their social media ad campaigns. Available today in both the Sitejabber Shopify App and the Sitejabber Business Suite, the new automated ad builder tool allows users to convert their most powerful customer reviews into social ads for Facebook and Instagram. Within seconds, users can feature their favorite review along with their ratings to amplify their most powerful customer testimonials.

Since 2008, Sitejabber has helped over 100 million smart online consumers discover reliable and trustworthy businesses. Now with over 100,000 businesses reviewed on the platform, even more businesses are finding incredible value in harnessing the power of customer ratings and reviews. In addition to free unlimited review collection, Sitejabber offers businesses and e-commerce merchants a variety of ways to display, promote and publish customer reviews in order to boost SEO and increase traffic, leads and new customer conversion rates while building brand confidence and customer trust.

Sitejabber Premium Plans (Basic, Growth, Enterprise), starting at $29 per month, allow for much more customization and include dozens of easy-to-use tools and powerful widgets to help businesses accelerate growth and generate more revenue. Business Suite customers have access to additional customer support channels, enhanced customer service and moderation tools and a variety of promotional marketing and review display tools. The Sitejabber Enterprise plan includes access to Sitejabber’s API that allows businesses to automatically fetch their reviews for internal reporting, analytics, or to use in their own custom widgets.

“Today’s consumers are armed with an enormous amount of options and information. A robust online presence has become essential for marketers,” said Michael Lai, CEO of Sitejabber. Customer reviews are one of the most valuable ways to establish a strong brand image, and this integration with Shopify is going to completely change the way merchants collect and utilize data from their reviews. We’re looking forward to helping so many more great businesses connect with their customers, increase customer loyalty and take control of their online brand identity to scale their businesses.”


Sitejabber is the leading consumer website for business ratings and reviews and the only platform that allows businesses to collect unlimited customer reviews for free. Over 100 million online consumers have used Sitejabber to find ratings, to read reviews and to discover great businesses. Businesses of all sizes use Sitejabber to connect with their customers, to increase loyalty and to develop their brand online. Founded in 2008 in the San Francisco Bay Area, Sitejabber was developed in part with a grant from the National Science Foundation as a consumer protection site to help consumers get better information about companies before making purchases.