Callcredit Appoints Head of Payments as Sector Seeks to Cope with Changing Regulatory and Competitive Landscape

22 March 2024: Callcredit Information Group has appointed Andrea Cox as Head of Payments to help drive growth in the UK and internationally and to support its clients in a growing sector that faces increasing regulatory change.

Experts in data, regulation, verification and compliance, Callcredit already works with businesses across financial services, retail, gaming, insurance and public sector. It assists payment providers with ID verification and anti-fraud measures, helping businesses to know their customers, meet anti money laundering (AML), compliance and affordability requirements and complete credit scoring activities.

The payments industry is experiencing significant change with increasing regulation, the introduction of PSD2 and new alternative ways to pay such as electronic wallets, other forms of online payments, and cryptocurrency. Andrea’s appointment will support clients wanting to protect and grow their business with online solutions. With over 18 years’ experience in Financial Service, with more than half a dozen of those in the payments industry and seven years at Callcredit, Andrea is ideally positioned to assist the sector and support clients in a changing market.

Andrea Cox, Head of Payments, Callcredit Information Group said: “Retail finance and ecommerce are big areas of growth in the payments industry and ones we are being increasingly asked by clients to support. For many in the sector it is about future proofing their business model and getting processes in place for impending legislation.

“There is real diversity and competition across the payments market. Often perceived as the domain of nimble and fast growing start-ups, we are seeing larger internet only brands also starting to focus on the sector, as well as existing more established providers looking to update their offering.”

Eamonn Tierney, Managing Director, UK Business Development, Callcredit Information Group, said: “The world of payments is an ever-evolving space and the challenge for organisations is ensuring that every payment is efficient, cost effective, transparent, secure and compliant. Andrea’s expertise and Callcredit’s solutions are going to be fundamental in driving our growth in the payments sector and supporting new and existing clients.”

About Callcredit

www.callcredit.co.uk

Callcredit is in the business of empowering information. We provide the data, analytics, and software that enable businesses to build more valuable customer relationships. We specialise in managing consumer data for businesses across every sector.

The Group is structured into three geographic markets: UK, North America, and International Markets. The markets are supported by five specialist line of business teams: Credit & Marketing Data, Software & Analytics, Fraud & ID, Consumer Markets, and Noddle. Callcredit focuses on developing innovative products and services across these specialisms to help businesses make smarter and informed decisions throughout the customer lifecycle.

Founded in 2000, Callcredit includes the UK’s second largest credit reference agency (CRA) and employs more than 1,200 professionals across Leeds, London, Stockport, Warrington and Kent, and its international offices in Spain, U.S., Dubai and Lithuania and also has agents working across international markets. In 2014 Callcredit was acquired by private equity business, GTCR.

In a first for UK consumers, in 2011 Callcredit launched Noddle (www.noddle.co.uk), the free-for-life credit reporting and scoring service with no hidden fees or 30-day trial periods, which now has more than three million customers. This service helps individuals to check their credit report and credit score and protect against fraud and identity theft.