Nation’s Second Largest Credit Union Renews Credit Processing Agreement with PSCU
State Employees Credit Union, the nation’s second largest credit union with 2.2. million members and approximately 35 billion in assets, has signed a long-term renewal agreement for credit card processing services with PSCU, the CUSO made known today.
This agreement extends the fruitful relationship between the credit union and PSCU that began in 1996. Along with servicing SECU’s 310,000 credit card accounts, PSCU also supports the credit union’s gift card programs.
“The entire PSCU team is energized to continue its commitment to support, protect and optimize every transaction for State Employees’ Credit Union and their members,” said Chuck Fagan, PSCU Presidentand CEO. “The longevity of our partnership reflects our shared mission to deliver an unequaled service experience for members and also advance the credit union movement’s philosophy of people helping people.”
SECU’s decision to continue their card processing agreement recognizes the depth and quality of support services PSCU offers for the credit union’s credit card programs-the tech tools the CUSO makes available to enhance the member service experience.
“We always know that with PSCU we have open channels of communication with their relationship and service delivery teams. We can freely collaborate on ideas, solutions, and approaches to help us deliver on our promise to members, which is ŒDo the Right Thing,” said Leanne Phelps, SECU SVP of Card Services. “This agreement gives us ongoing stability and assurance that our members with credit cards will continue to receive the high level of consistent support they expect from us. We also have confidence PSCU will work to help us elevate the quality and profitability of our portfolio, which ultimately benefits our entire membership in the services we can provide.”