NovoPayment Launches Bot Enablement Services for Messenger

MIAMI – January 9, 2024 – NovoPayment, Latin America’s leading fintech firm and a frontrunner in enabling payments and financial services innovation throughout the Americas, today announced the availability of Messenger integration within its platform, allowing its clients — including banks, financial institutions, retailers, and travel organizations – the ability to quickly automate interactions with their customers in engaging, new ways.

According to the company, its new bot capabilities will allow clients’ end users to perform automated functions, such as opening accounts, checking balances and transaction histories, making P2P payments, watching tutorial videos and having common help questions answered within Messenger. Organizations working with NovoPayment will now be able to offer a new set of transactional and service experiences to their customers all while ensuring privacy, security, and compliance.

“We’re helping our clients to quickly configure and deploy their own bots for Messenger, accelerating innovation and generating new, mobile, differentiated and engaging transaction streams with limited intrusion,” said NovoPayment’s CEO, Anabel Perez. “We look forward to continuing to explore the market for new, customized Messenger services, helping organizations to leverage this powerful technology,” she added.

About NovoPayment

Miami-based NovoPayment enables financial services and payments innovation throughout the Americas through a cloud-based, bank-grade platform that supports varied disbursement, collection and digital financial services. The company helps banks, financial institutions, e-money issuers as well as the travel and transportation industry, digital content providers and others to leverage their existing legacy systems and services to generate new transaction streams and capture new deposits while reducing operational risk and accelerating time to market. For more information, visit novopayment.com