Great Deal of Americans In Denial Over Their Smartphone Behaviors

June 21, 2024 by
Great Deal of Americans In Denial Over Their Smartphone Behaviors

It would seem that the majority of Americans need a wake-up call when it comes to their smartphone habits.

A new report released today by Bank of America finds less than one in five, or 17 percent of adults believe they are on the their mobile phones in excess, while over half or 56 percent believe that other smartphone users are guilty of overuse.

Beyond that, a mere 10 percent of those surveyed consider themselves “tuned out to the world” while on their device. Another 55 percent believe they “mind their mobile manners.”

When asked about others’ mobile behaviors, the numbers are inverse to 50 percent and 18 percent, respectively.

These findings are included in the third annual Bank of America Trends in Consumer Mobility Report, a study that explores mobile trends and banking behaviors among adult consumers who have a smartphone and also an existing banking relationship at any financial institution.

In addition, the survey found a consistently growing daily dependence on the same devices. In one average day, millennials, 39 percent, cite they are likely to interact more with their smartphone than any one person.

This trend is also leading to the ritual practice of checking financial statuses via a smartphone of some kind.

“This year’s report demonstrates the growing reliance on our mobile devices to navigate daily life and manage our finances – including significant growth in mobile banking and emerging payments,” said Michelle Moore, head of digital banking at Bank of America. “At Bank of America, we want to be where our customers are, which is why we continue to deliver new features, such as cardless ATM technology, that provide increased convenience to our 20 million active mobile users.”

To view the report in full, click here.

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