While many turn to Etsy as a good way to make some cash on the side, and make a solely-creative outlet into a paying one as well, sometimes the experience wasn’t all that great.
Payments for the goods in question weren’t as quick as the sellers would have liked, and that meant some were looking elsewhere as a means to sell.
That may be poised to turn around thanks to a new combined effort from Etsy and Adyen, which should make the payment process a bit smoother.
The partnership covers both the European and United States markets, and also to some other markets in which Etsy holds sway.
Adyen, meanwhile, has previously handled payment processing for Facebook, Netflix and Uber, so it’s clear the company has a handle on processing large quantities of transactions. With Adyen in place, the payments will process faster, and be more reliable, making for a better experience for buyers and sellers alike.
Etsy’s senior director of payment operations, James Esposito, commented “Our goal at Etsy is to leverage technology to bring people together through commerce. Working with Adyen enables us to further optimize the buying and selling environment for our community.”
This is actually excellent news; those who remember what happened on Etsy back in July already know that sometimes, processing a payment through Etsy can be a huge issue. Given how many have turned to Etsy to make a living at their craft of choice, delays in payments can mean disaster.
Etsy suffers here too; should enough users go looking elsewhere to peddle their various wares, Etsy loses out on percentages and, eventually, loses users altogether. If enough users leave, there is no Etsy any longer. Thus Etsy must make its payments system reliable enough to keep users interested, and that’s where Adyen should be able to help.
Hopefully Adyen can help patch up this last major issue for Etsy users, but if it can’t, then there’s a major potential problem afoot if the issues of July become standard fare and users abandon Etsy in large numbers.