Enterprise cloud commerce solutions provider Demandware has joined forces with eBay Enterprise, a leading provider of omnichannel commerce, to deliver a more comprehensive omnichannel solution for retailers.
Under this partnership, integrated access will be delivered to eBay Enterprise’s family of “post-click” commerce services and technologies and Demandware Commerce Cloud technologies.
With the integration of the services and technologies of both companies, existing and potential customers will be able to reduce the complexity of managing front- and back-end systems allowing them to offer a more synergistic customer experience.
eBay Enterprise’s suite of “post-click” commerce technologies and services bridge commerce transactions with efficient order fulfillment.
The company’s retail-optimized, cloud-based omnichannel technologies deliver a centralized system of records for inventory and orders; thus, orders are quickly fulfilled from distribution centers, physical stores or suppliers.
Its commerce services enable merchants to focus on expanding their businesses by delivering operational efficiencies and great customer experiences.
Meawhile, the Demandware Commerce Cloud is a secure and customizable cloud platform that simplifies retail operations to maximize innovation and agility. This in turn empowers retailers to stay abreast of evolving consumer expectations.
Powering commerce across all digital channels, the cloud platform provides scalability to support large enterprise retailers with innovation delivered through automatic updates all through the year.
Jeff Barnett, chief operating officer at Demandware, commented, “As leaders in omnichannel commerce and operations, this alliance brings together the core competencies of eBay Enterprise and Demandware to provide merchants with a comprehensive and best-in-class omnichannel solution. The combined capabilities will provide merchants with a strategic solution to accelerate omnichannel retailing maturity by bringing together market-leading ecommerce and fulfillment capabilities.”